Wolters Kluwer Clinical Sales Support Product Specialist in Chicago, Illinois
Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care. Our talented team of physician and pharmacist editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients.
We are seeking a Clinical Sales Support Product Specialist to primarily support the business in the North American Provider Segment. This position is a remote position, but must be located by a major airport, due to nationwide travel.
Major product brands include: UpToDate, Lexicomp and EMMI Solutions. The ideal candidate will be a catalytic "self-starter" with a strong work ethic, meticulously organized and capable of being seen as an expert in both our technology and market. This role will be deeply engaged in both new business and existing accounts and will be integrated with the outside sales team while also liaising with marketing, product management, customer service and implementation specialists. The Product Specialist will be accountable for daily activities to support new and incremental revenue growth through strategic sales planning and tactical execution of all defined sales activities. The Product Specialist will achieve all sales goals by supporting the sales team in identifying, qualifying and closing new business in a solution-based, consultative approach at both current accounts and new customer opportunities and will also be responsible for monitoring and reporting competitive activity and industry trends.
The primary responsibility of the Product Specialist is to assist the sales team to meet or exceed established sales goals, including top-line revenue growth, market share objectives and quota achievement while operating within an assigned expense budget.
Other responsibilities associated with this goal are listed below:
Must have clinical and technical knowledge of our products, which includes the following two categories:
Product Performance and specifications
Application of products to specific industries and processes
Exceptional presentation skills to help convey both the clinical and technical benefits of all Clinical Effectiveness solutions to a variety of customer stakeholders.
Build strong customer relationships necessary to identify the decision makers and understand the decision-making process at each customer opportunity. Leverage these relationships in order to help close business.
Become an industry and product expert, capable of serving as a value-added consultant to customers on both CE and competitive products. This will be accomplished by completion of company training programs and continuous self-learning.
Complete all administrative requirements in a timely and accurate manner.
Capable of working either autonomously or with others, including peers, channel partners, product development, marketing and executive management.
Work closely with others to share bright ideas and best practices that will improve team performance.
Communicate with our customers and Sales Executives to answer their technical/clinical questions.
Interact with other departments in the organization to insure the proper handling of customer requirements.
Assistance in coordinating monthly newsletter, marketing promotions, literature and competitive information
Physician Assistant or Advanced Practice Nurse required
2-5 years of experience in a practice setting
High degree of expertise in the fields of healthcare in either inpatient or ambulatory setting preferred
Self-starter and independent thinker, with the aptitude to work autonomously
Strong working knowledge of the healthcare industry.
Proven business acumen in successfully fostering value-based relationships and a skill set that enables successful relationships with numerous levels of healthcare professionals
Excellent interpersonal communication skills. Listens and presents with a high degree of comfort and credibility
Serves with passion and vigor, energy giver, organized, masters attention to detail, listens, has a high sense of urgency, brilliant on the basics of blocking and tackling, embraces accountability, hates to lose.
Ability to travel by air and car within the Unites States approximately 50-60% of the time
Previous experience using UpToDate in clinical practice
Familiarity with clinical pathways
About Wolters Kluwer
Wolters Kluwer reported 2017 annual revenues of €4.4 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.
For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.
EQUAL EMPLOYMENT OPPORTUNITY
Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
For any assistance with your application for this job opening, please call the HR Source at (888) 495-4772 or email HRSource@WoltersKluwer.com. TTY is also available at 888 (4985) 4771.
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled