Wolters Kluwer Deal Desk Consultant in Hartford, Connecticut

Wolters Kluwer's GRC division is looking for a Deal Desk Consultant to join our Enterprise Legal Management (ELM) Solutions team in Hartford, CT or Houston TX.

Governance, Risk & Compliance (GRC) is a division of Wolters Kluwer that provides a broad spectrum of solutions, services and expertise to legal, finance, risk and compliance professionals and small business owners to help manage myriad governance, risk and compliance challenges in dynamic markets and regulatory environments, globally. GRC Solutions serves more than 350,000 customers in more than 150 countries, including 70% of Fortune 500 companies, 92% of the world's top banks, 90% of the Am Law 100 and more than 300,000 small businesses. The division has a global footprint, with workforce in 28 countries. Our clients include corporate legal departments, insurers, small businesses, financial services companies, brand professionals, underwriters, governments and compliance and risk professionals.

ELM Solutions empowers customers to succeed in delivering higher organizational value by becoming more productive and efficient through specialized technology solutions, finding answers to complex problems through the use of deep domain-specific analytics and helping organizations cross performance barriers through rich and relevant technologies, services, solutions and learning opportunities. For more information, go to http://www.wkelmsolutions.com.

The Deal Desk Consultant will be a key stakeholder and contributor to the ELM Sales Team which is charged with selling Enterprise software to corporate legal departments in the United States and EMEA. This role will take the lead on contract review and facilitate the deal approval process with the various key stakeholders to help shorten the length of the sales cycle. The Deal Desk Consultant will help ensure that deals and contracts are reviewed, structured, consistently evaluated, approved, and closed as quickly and efficiently as possible.


  • Lead Contract review process with assigned sales team and cross-functional support teams

  • Take ownership of closing sales opportunities efficiently and help ensure opportunities complies with company policies

  • Provide exceptional service to our customers and highly accurate input into our customer relationship management system including Salesforce and NetSuite

  • Manage and provide regular communication, order status and support to assigned sales team and compile status reports

  • Provide a true customer centric environment to better support the sales team and customers

  • Engage a "hands-on" approach to complex situations or escalations and work with cross-functional teams to resolve any issues or discrepancies

  • Evaluate current processes and offer recommendations for areas of improvement

  • Complete any ad-hoc projects as they transpire


  • A minimum of three years of complex deal management and/or contract negotiations experience working in a sales environment

  • Bachelor's degree from an accredited college or university; Master's degree from an accredited college or university preferred

  • At least seven years of direct and/or inside sales management experience preferred

  • Experience with tools and process enabling remote connection to internal systems

  • Experience with Sales Management Software such as NetSuite and Salesforce

  • Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook

  • Successful and extensive experience with directing national sales teams during periods of significant sales, marketing and product transition preferred

  • Knowledge of the inside sales environment, sales process coaching and management, performance management, and employee recruiting is beneficial

  • Ability to drive programs to transition customer bases to new products and technologies

  • Strong customer focus with outstanding communication, leadership, management, and strategic thinking skills



Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2016 annual revenues of €4.3 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide.

Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.


Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions, and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


For any assistance with your application for this job opening, please call the HR Source at (888) 495-4772 or email HRSource@WoltersKluwer.com. TTY is also available at 888 (495) 4771.

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