Wolters Kluwer Senior Training Consultant in Houston, Texas

Governance, Risk & Compliance (GRC) is a division of Wolters Kluwer that provides a broad spectrum of solutions, services and expertise to legal, finance, risk and compliance professionals and small business owners to help manage myriad governance, risk and compliance challenges in dynamic markets and regulatory environments, globally. GRC Solutions serves more than 350,000 customers in more than 150 countries, including 70% of Fortune 500 companies, 92% of the world's top banks, 90% of the Am Law 100 and more than 300,000 small businesses. The division has a global footprint, with workforce in 28 countries. Our clients include corporate legal departments, insurers, small businesses, financial services companies, brand professionals, underwriters, governments and compliance and risk professionals.

Responsibilities:

  • Maintain courseware and instruction helping to ensure it represents the current released product

  • Help ensure a full understanding of planned releases and impacts to training product and training instruction

  • Coordinate courseware changes and impacts with colleagues and design refresher training on products assigned

  • Develop course content for assigned audiences and segments, as well as client specific training plans based on agreed overall scope of project

  • Deliver training and certification efforts for internal, partner and client resources

  • Help ensure proper tracking of training attendance and evaluation results per session

  • Develop training documentation and content for customized solutions for clients, instructor documentation for standard and customized client solutions, and role-based and/or scenario based documentation and quick reference materials

  • Develop eLearning content and maintain it within the Learning Management System

  • Maintain training learning management infrastructure, training scheduling, coordination, logistics, billing, and planning

  • Collaborate with sales, business analysts, project managers, engineering, developers and customers to understand new software releases and changes that may need to be applied to existing programs, as well as validate the effectiveness of our programs

Qualifications:

  • A minimum of five years of experience in developing and facilitating software training programs, instructional design, client services management and project management, and developing courseware

  • Bachelor's degree from an accredited college or university; Master's degree from an accredited college or university preferred

  • Experience designing/developing complex software documentation and delivering virtual and in person training courses

  • Strong consulting capability, professionalism, executive presence and credibility

  • Familiarity with current learning and performance improvement industry standards, approaches, and innovations

  • Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook

  • Experience using tools such as Presenter, Captivate, Audition, Flash, InDesign, Photoshop, Acrobat Pro, Dreamweaver, Illustrator, Lectora, Articulate, Camtasia, and/or Demobuilder preferred

  • Ability to travel domestically and internationally up to 75%

Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2017 annual revenues of €4.4billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn

EQUAL EMPLOYMENT OPPORTUNITY

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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