Wolters Kluwer Lead Generation-Inside Sales- Use your talents to identify potential healthcare customers! in Madison, Wisconsin

Come work for a top ranked fast-growing and innovation-driven healthcare information technology (HIT) provider!

Pharmacy One Source, part of Wolters Kluwer Health is searching for a Lead Generation Specialist, to be based in our Madison, Wisconsin.

Pharmacy OneSource provides targeted solutions for pharmacists and infection preventionists that combine evidence-based clinical knowledge and real-time data into actionable information delivered within your existing workflow to improve care, reduce costs, enhance efficiency and increase compliance.

Under direction of the Director, Business Operations, the Lead Generation Specialist is responsible for prospecting, qualifying and new lead generation activities to support the Strategic Accounts Group, Regional Sales Directors and Account Executives.

The Specialist will qualify inbound leads coming from marketing and conduct outbound, proactive cold calling into target accounts and territories. Accordingly, they will be responsible for executing all outbound calling programs as it relates to targeted marketing campaigns for all P1S sales teams.

  • Generate qualified leads, via telemarketing and email, and effectively transitions to the sales team.

  • Follow up on marketing qualified leads and conduct research to identify potential opportunities.

  • Meet target Key Performance Indicators (KPI's) for calls and emails.

  • Identify key buying influencers within accounts to determine budget and timeline.

  • Build and cultivate relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel.

  • Develop and maintain detailed client records using CRM software ie: Salesforce.com.

  • Set customer appointments for sales reps via Outlook

  • Present and demonstrate product in an effective manner via webcast.

  • Provide regular communication and updates on relevant deals with manager and members of the sales team

  • Support Pharmacy OneSource sales efforts at trade shows and other meetings.

  • Be able to articulate the company vision and mission statement to all client contacts regardless of title and responsibility.

  • Be able to navigate through the hospital organization chart from department level contacts to C level leadership teams.

  • Maintain a working knowledge of the products through release training and engagement in showcases as needed

Other Duties

  • Support company objectives and achieves goals successfully

  • Provides feedback to management on market and product issues

  • Participate in quarterly and annual sales meetings.

  • Attend and successfully complete regularly scheduled training sessions

  • Perform other duties as assigned by manager


Education: A Bachelor's of Science (BS), Bachelors of Arts degree (BA) or equivalent is preferred.


  • 2+ years prior telemarketing/telesales experience

  • 2-3 years of prior sales experience will be considered in lieu of a Bachelor's of Science (BS) or Bachelors of Arts degree (BA) degree.

Preferred Experience:

  • 2+ years prior telemarketing/telesales experience in Healthcare industry

Other Knowledge, Skills, Abilities or Certifications:

  • Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.

  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

  • Knowledge of HIT is a plus.

  • Must be comfortable in a fast-paced environment -- flexibility is a must.

  • Strong business acumen is a must.

  • Clinical experience or healthcare training experience is a plus

  • Must have strong computer skills

Travel Requirements

  • Minimal, less than 10%.

Physical Demands

  • Normal office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Wolters Kluwer

Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2017 annual revenues of €4.4 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.


Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled