Wolters Kluwer Director, Digital Marketing in New York, New York

Wolters Kluwer Tax & Accounting is one of the world's leading providers of tax, accounting and audit information, solutions and services. We integrate deep local knowledge with leading workflow technology solutions to deliver insightful, industry-leading resources, as well as step-by-step guidance, on a wide variety of tax and accounting issues.

We serve as a strategic partner to professionals, helping them advance their businesses by providing innovative, integrated and customer-focused solutions that support the workflow of CPAs, corporate tax and accounting departments, tax attorneys and auditors to enhance their productivity and profitability. These market-leading solutions help them research and navigate complex regulations, comply with legislation, manage their businesses and advise clients with speed, accuracy and efficiency. Our key customers include accounting firms, corporate tax and auditing departments, national and state government agencies, universities and libraries.

Wolters Kluwer is looking for a Digital Marketing Director to work out of our New York City office (or remote).

Wolters Kluwer (www.wolterskluwer.com) is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Wolters Kluwer reported 2017 annual revenues of €4.4 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 19,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.

Wolters Kluwer combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

Position Summary:

Wolters Kluwer is focused on driving digital sales and marketing (DSM) capabilities along a best practices maturity model. We are looking for a talented, motivated individual with a pragmatic and practical mindset to drive digital marketing strategy and maturity across our global Tax & Accounting (TAA) division. The role will work closely with local marketing leads, their plans and their organizations across our division business units. As the digital marketing lead in the division, this individual will work with the teams to set goals, build program plans, be an expert resource, drive learning and collaboration and ultimately drive results -- increasing Digital Sales & Marketing maturity across our Tax & Accounting Division.


Be a mentor, advise and support:

  • Support implementation of tools and processes to drive digital marketing excellence

  • Be the expert, mentor and advisor on DSM tools for divisional and business resources

  • Drive adoption of best practices, technology and processes for DSM across our division in line with company guidelines

  • Build and participate in a high-performance digital sales and marketing community

Support change:

  • Set realistic digital maturity goals and move our division forward in terms of planning and maturity

  • Provide recommendations on outsourcing vs in-house of tools, technology and capabilities

Manage drive to results:

  • Review the current and planned divisional and business unit initiatives; drive escalation as needed and recommend changes

  • Develop an actionable reporting process and refine division digital marketing/ecommerce KPIs


Minimum Education - Bachelor's degree

  • Master's degree in Marketing, Business, Economics, or a quantitative discipline preferred

Minimum Experience:

  • At least 5+ years in driving comprehensive digital sales & marketing transformation initiatives in a global diverse environment: multiple, geographies, B2B and B2C, multiple channels

  • Demonstrated understanding of how to be successful in a matrix

Other Requirements:

  • Hands-on experience with Digital Marketing & Sales tools e.g. Marketing Automation (Pardot, Marketo, SFDC Marketing Cloud) & Lead Generation, eCommerce, CRM platforms (SFDC) and Data Analytics (Adobe, Google)

  • Influencing, advising and building solid working relationships with cross-cultural & cross-functional teams, leveraging strong interpersonal skills

  • Results oriented, practical, hands-on approach to getting the work done


  • Project-based travel within the US and Europe (10% of time)

Apply to:


Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2017 annual revenues of €4.4 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide.

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.


Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions, and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


For any assistance with your application for this job opening, please call the HR Source at (888) 495-4772 or email HRSource@WoltersKluwer.com. TTY is also available at 888 (495) 4771.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled