Wolters Kluwer Learning Management Systems Administrator in New York, New York

Wolters Kluwer (www.wolterskluwer.com) is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Wolters Kluwer combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

Responsibilities:

  • Manage the global learning offerings for Wolters Kluwer's Learning Management System (LMS)

  • Support the Global Talent Development program coordination activities both inside and outside of the system

  • Play an integral part in evolving and refining our training practices, standards, and procedures, and positively impacting the skills and careers of all employees

  • Provide LMS administration for all global leadership development programs which include creating learning items or scheduled offerings, monitoring registration and completions, evaluations, and ad-hoc reporting for tracking and metrics

  • Facilitate the process of authoring, publishing, and deploying learning content in the LMS preferred tools including Adobe Captivate and Articulate Storyline 360

  • Provide ongoing maintenance of global learning content such as performance management curriculum, leadership development program offerings, human resources training, and other ad-hoc training requests

  • Gather requirements, propose and perform training assignments to large groups with complex requirements needs and to individual employees

  • Provide monthly enterprise learning stats for performance management curriculum, optional utilization, and leadership development program offerings and translate for internal consumption

Qualifications:

  • A minimum of three years of relevant LMS administration experience; preferably with SuccessFactors LMS experience

  • Bachelor's degree in from an accredited college/university or equivalent work experience

  • Experience with SuccessFactors LMS strongly preferred

  • Experience managing a global training program implementation including planning, configuration, scheduling, logistics, evaluation, and/or tracking preferred

  • Proficient with Microsoft Office Suite applications including Word, Excel, SharePoint, Excel and Outlook

  • Excellent organization and project management skills

  • Ability to handle difficult situations and effectively resolve escalated issues

  • Excellent written/verbal communication skills with the ability to convey technical/functional issues in a clear, concise, and effective manner, and to understand context and tone appropriate for a global audience

  • Ability to travel up to 10%

Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2017 annual revenues of €4.4 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide.

Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.

EQUAL EMPLOYMENT OPPORTUNITY

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions, and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

INFORMATION

For any assistance with your application for this job opening, please call the HR Source at (888) 495-4772 or email HRSource@WoltersKluwer.com. TTY is also available at 888 (495) 4771.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled