Wolters Kluwer Global Technical Program Manager in Riverwoods, Illinois

Wolters Kluwer Global Business Services is designed to provide services to the business units in the areas of technology, sourcing, procurement, legal, finance, and human resources. These global centers promote team collaboration using best practices around a specific focus area to drive results and enhance operational efficiencies. There is a constant endeavor to benchmark against best-in-class industry standards to improve the quality of deliverables, increase cost savings, enhance productivity and reduce time to market for products and applications.

We are looking for a Global Technical Program Manager!


  • Lead cross-functional teams to successfully deliver initiatives supporting various Business units

  • Lead cross-functional teams to implement global IT programs for infrastructure, network, cybersecurity, end user management and applications/system architecture and back office systems to support various Business units

  • Lead and manage continuous improvement planning deliverables

  • Design, Develop and Maintain a detailed work breakdown of tasks to be accomplished for the initiative and ensured that tasks are getting accomplished on time and within budget

  • Create an effective communication plan covering various stakeholders across GBS and Business units

  • Ensure that solutions are being delivered are per standards of availability, scalability and security point of view and that are done on time with highest quality

  • Ensure that all delivery artifacts are reviewed and are according to the standards and guidelines

  • Ensure that SLAs are being met for services

  • Provide support and maintenance for the services being offered to the business and the environments in which they are offered

  • Experience working with hardware, software and services vendors

  • Provide strong and deep technical insights in various disciplines across delivery

  • Maintain comprehensive knowledge of industry standards, methodologies, processes and best practices

  • Establish and maintain competence in current and planned versions of products

  • Understand the use of industry tools / technology & their impact on project & operational goals

  • Assist in process improvement initiatives by working across technical teams to enhance the systems, processes and controls to ensure effective development, monitoring, and support is in place


  • Bachelor's Degree in computer science or related field, required: Prefer a Master's Degree in Computer Science or MBA

  • Minimum 7 years broad Information Technology experience

  • Experience in working with preferably three or more of these verticals: Enterprise Architecture, Project and Program Management, Systems Requirements, Network, Security, End User Computing, Infrastructure, Systems Design and Delivery, Quality Assurance and Production Support

  • Demonstrated management, leadership and interpersonal skills and experience

  • Excellent verbal and written communication skills and experience

  • Demonstrated analytical and problem-solving skills

  • Ability to handle and prioritize multiple tasks in a fast-paced team environment

  • Demonstrated experience in managing large programs like Data Center Consolidations, Disaster Recovery Management, Network Globalization, End User Management Globalization, Migrations applications to Cloud based environments

  • Demonstrated technical project management and planning skills and experience

  • Prefer candidates with PMP certifications, Scrum/Agile certifications and planning expertise within project management.

About Wolters Kluwer

Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2017 annual revenues of €4.4 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide.

Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.


Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


For any assistance with your application for this job opening, please call the HR Source at (888) 495-4772 or email HRSource@WoltersKluwer.com. TTY is also available at (888) 495-4771

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled