Wolters Kluwer Sr. Administrative Assistant in Riverwoods, Illinois

18-20640: Senior Administrative Assistant - Tax & Accounting, Research & Learning: Riverwoods, Illinois

Wolters Kluwer Tax & Accounting is looking for a Senior Administrative Assistant to join our US Research & Learning team in our Riverwoods, IL office location.

Wolters Kluwer, Tax & Accounting North America (TaxNA.WoltersKluwer.com) has served tax, accounting and audit professionals, within the United States and Canada, since 1913. Our market-leading solutions include CCH® ProSystem fx®, CCH Axcess™, CCH® IntelliConnect®, CCH® iFirm, ATX™, TaxWise®, U.S. Master Tax Guide®, Taxprep and Cantax in Canada, and CCH® SureTax® and CCH® Sales Tax for businesses requiring sales and use tax compliance.

Today, the tax and accounting profession is changing and the regulatory landscape is becoming increasingly complex, making it harder to ensure accuracy and effectiveness for clients. As the pace of that change accelerates, the Research & Learning team continues to be at the forefront of advancement to ensure that tax and accounting professionals have real-time access to answers to complex questions about tax legislation, case law, tax rates and tax rules.

Wolters Kluwer, Tax and Accounting North America invites individuals who are passionate about helping to create the future of tax and accounting, to join our team. Our key office locations include Atlanta, GA, Riverwoods, IL, Dallas, TX, Wichita, KS, Torrance, CA and Toronto, CA.

The Sr. Administrative Assistant supports the Research & Learning Management Team (MT) with a variety of administrative, reporting, event planning and basic project management tasks across most functions (Sales, Product Management, Editorial, Finance, Marketing). The incumbent will compile and analyze more complex information for inclusion in reports and presentation materials, prepare charts, graphs, or tables as necessary.

Essential Duties and responsibilities

The Sr. Administrative Assistant is primarily responsible for:

  • Responsible for day to day admin support that may include scheduling and event planning

  • Assist with event planning needs of the Management Team

  • Assistance with tracking projects and communications with key stakeholders

  • Support the processing of transaction compliance (purchase order creation, subscriptions, invoicing, etc.

  • Support the maintenance of contractual records and documentation such as receipt and control of all contract correspondence, customer contract information sheets, processing into the contract management system, contractual changes, and status reports

  • Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness. Ensure contract close-out, extension or renewal

  • Updating of Sales Collateral Folder and distribution of new hire kits

  • Ad hoc reporting and data consolidation (Sales and Marketing)

  • Develops and maintains strong relationships with internal and external work partners to resolve problems proactively and professionally

  • Logistical, administrative, and operational support and scheduling for special projects

  • Review recognition nominations against criteria, facilitate MT award consideration and order gift cards, prepare award certificates quarterly

  • Work with Executive Assistants to manage calendars and assist with travel/scheduling and meeting planning, as needed.

Other Duties

Performs other duties as assigned by Management Team Leader

Physical Demands

Normal office environment.

Job Qualifications

Education: * Bachelor's degree or equivalent


  • 4 years of related experience in an admin support role and/or general business experience required preferably at a multi-national

Other Knowledge, Skills, Abilities or Certifications

  • Proven ability to manage multiple projects.

  • Ability to perform in complex cross-functional business environment.

  • Strong problem solving and troubleshooting skills.

  • Proficient in Microsoft Office Word, Excel, Visio, Adobe Acrobat Pro and CMS system.

  • Requires the ability to exercise independent judgment and employ basic reasoning skills.

  • Strong organizational skills, including ability to manage timelines, both as an individual and as part of a team.

  • Ability to balance multiple deadlines.

Apply to:



Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2016 annual revenues of €4.3 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide.

Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.


Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions, and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


For any assistance with your application for this job opening, please call the HR Source at (888) 495-4772 or email HRSource@WoltersKluwer.com. TTY is also available at 888 (495) 4771.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled