Wolters Kluwer Senior Executive Assistant in Waltham, Massachusetts

Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care. Our talented team of physician and pharmacist editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients.

This position is responsible for performing administrative duties for multiple executive management leaders including at least two Executive Vice Presidents. The ideal candidate is flexible, proactive, and professional with demonstrated capability working in a high-energy, team-oriented environment. Must demonstrate ability to effectively plan, schedule, and organize. Will assist in preparing for meetings, assembling information, preparing agendas, developing presentations, making domestic and international travel arrangements, and maintaining calendars.

Essential Duties and responsibilities

  • Assisting in planning, organizing and scheduling multiple executive's work day

  • Maintaining follow up system for daily meetings, workshops, agendas, deadlines, etc.

  • Maintaining and assembling background information for meetings

  • Maintaining executive's calendar by arranging appointments, scheduling meetings, scheduling travel, and resolving conflicts

  • Organizing meetings, teleconferences, group meetings and workshops using teleconferencing and video conferencing equipment and applications. Meetings often include regions outside the U.S. and require special consideration to accommodate time differences

  • Processing executive's Outlook mail, posting meetings, identifying and handling action items and due dates, and responding for executive as appropriate

  • Organizing travel and itineraries for visiting leadership

  • Receiving and screening incoming telephone calls and generating outgoing calls as situations demand

  • Making travel arrangements, detailed itineraries and trip files for executive's international and domestic travel. Completing/verifying expense statements upon return

  • Managing and assisting in development of other administrative professionals within the organization by providing opportunities for educational advancement through webinars, training classes and literature distribution

  • Preparing documents, reports and presentations

  • Timekeeping

  • Organizing and facilitating approval routings

  • Supporting project teams as requested

  • Working in concert with other division and corporate administrators as required

Other Duties

Must have a flexible schedule that would allow for working outside of normal business hours on a regular basis. Candidate must show strong attention to detail and possess exceptional communication, organizational and interpersonal skills. Strong interpersonal skills are necessary for working with people at all levels. Maintaining professionalism and exercising integrity in handling highly confidential information at all times is a necessity.


  • Minimum high school graduate; college degree or higher education courses are a plus


  • At least 3 years' experience in executive administrative support roles required, ideally in the health industry

  • Strong SharePoint, Microsoft Word, Excel and PowerPoint skills

  • Experience managing executive communications

Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.)

  • Initiative, drive, and leadership capabilities

  • Ability to multi-task, meet deadlines and work as part of a team

  • Ability to coordinate the work of others

  • Ability to handle a variety of situations and personalities diplomatically

  • Ability to grasp complex business environment

  • Excellent organizational, interpersonal, oral and written communication skills.

  • Exceptional attention to detail, with the ability to produce accurate, error-free work.

  • Capability of maintaining discretion and confidentiality.

  • Ability to handle and prioritize multiple tasks simultaneously in a deadline-driven, fast-paced environment.

  • Follow through skills.

  • Patience and pleasant interaction with others; service oriented

  • Networking skills

  • Outstanding ability to take initiative and assume responsibility for projects and tasks

  • High degree of professionalism

  • Excellent judgment and decision-making skills.

Travel requirements

  • Periodic travel to internal and external events 10%-15%


Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2017 annual revenues of €4.4 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide.

Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled